Protecting Customer Property

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The actual installation of an epoxy coating system is just one part of the customer experience. As a contractor specializing in epoxy coatings (www.garagefloorcoating.com), we can install beautiful flooring, but the breakdown of an essential customer touch point may determine whether we get a 1-star or 5-star review. In this blog, I’ll provide some tips on another element of superior customer …

Concrete Crack Repair

Ken Hanson Uncategorized Leave a Comment

Just as in painting, installation of epoxy flooring is as much about the preparation as it is about application. High-quality concrete preparation requires careful attention to the repair of hairline cracks, spalling, pitting and major cracks. The time spent on concrete crack repair will significantly enhance the final appearance of your epoxy floor. Concrete crack repair can vary considerably from …

Slip-Resistant Epoxy Coatings

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You’ve seen those “Slippery When Wet” signs a thousand times in coffee shops, restaurants and hospitals. But why do so many of these public places install epoxy flooring…which can be more slippery than say, carpet or tile? That’s because epoxy coatings are easy to clean (and therefore, hygienic), far more durable, and chemical, stain, abrasion and moisture resistant. Carpeting or …

Indoor Epoxy Applications

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Applying resinous coatings like epoxies, polyurethanes, and polyaspartics to outdoor concrete substrates is very popular. The explanation is simple. These two-component resins can provide extreme durability, UV protection and chemical resistance when applied in proper sequence to driveways, walkways, patios or parking lots. But are resinous coatings suitable for indoor spaces as well? Absolutely! Hotel lobbies, restaurants, kitchens, waiting rooms, …

Exceptional Customer Service

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Am I just getting old and grumpy or has customer service taken a bit of a hit these days? It appears to be the latter (although, I am getting old too). Recent studies from Arizona State University show that customer’s perceive customer service to be getting worse over time. Customer “problems” climbed from 32% in 1976 to 50% in 2013. …

Types of Resinous Flooring

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Are you thinking about coating your garage, patio or driveway? Or maybe you want to coat an interior space like your basement or kitchen? If you do, you’ve probably heard about epoxy, polyurethane or polyaspartic coatings. But what’s the difference? In this blog, I’ll list some important distinctions to help you make the right choice when bidding for the installation …

Job Site Departure Etiquette

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The physical installation of an epoxy coating system is only one small part of the customer experience. There are several essential customer “touch points” that occur before, during, and after coating installation. In this blog, I’ll focus on the (often overlooked) etiquette of job site departure. Isn’t Installing Awesome Epoxy Flooring Enough? Great customer communication, job site arrival etiquette, proper …

Mica Blends Revisited

Ken Hanson Uncategorized Leave a Comment

In my last blog, I introduced you to GarageFloorCoating.com’s latest in cutting-edge mica blends called Vintage Mica. In this blog, I want to introduce you to another mica blend that’s been just a popular. It’s called Bagari Stone Effects…or Bagari SE for short (https://www.garagefloorcoating.com/products/mica-media/bagari-stone-effects/). The Formula is Ours and Ours Only Like the Vintage Mica, the Bagari SE blends use …

Cutting-Edge Chip Blends

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In this blog, I’ll introduce you to GFC’s (www.garagefloorcoating.com) latest in cutting-edge chip blends called Vintage Mica. Since introduction in November 2018, these blends have been in huge demand with our franchisees, dealers and local customers. Read on to find out why these chip blends keep us far ahead of the competition. The Formula is Ours The Vintage Mica blends …

Ease of Maintenance

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There are lots of reasons to want an epoxy floor installed in your home, commercial facility or retail space. An epoxy coating is unique because it provides the trifecta of aesthetics, durability and moisture mitigation not provided with other flooring options. Vinyl, tile, engineered wood or carpet, won’t provide all these benefits. But what I love the most about epoxy …