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Epoxy Flooring: COVID-19

GarageFloorCoating.com Customer Service, Health and Safety

At this time, GarageFloorCoating.com is still scheduling and installing our high-end epoxy, polyurethane, polyurea-polyaspartic flooring in your neighborhood. But with the current and ever-evolving situation with COVID-19, we want you to know what precautions we’re taking to ensure our estimators, our installers, and you, our customers, are safe. Our Focus Will Be On Exterior Substrates In general, we’ll be concentrating …

Cutting-Edge Mica Blends

Ken Hanson Floor Coating Products, Specialty Floor Coatings Leave a Comment

In this blog, I’ll introduce you to GFC’s (www.garagefloorcoating.com) latest in cutting-edge mica blends called Bagari SE and Vintage Mica. Since the introduction in 2018, these blends have been in huge demand with our franchisees, dealers and our local customers. So read on to find out why these blends keep us far ahead of the competition. The Formula is Ours ...
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Do-It-Yourself Epoxy

Ken Hanson Floor Coating Products, Home Improvement Leave a Comment

Do-It-Yourself epoxy kits are readily available at local hardware and paint stores. These kits are designed for amateur applicators because they are inexpensive and have a long pot life. Because of the longer pot life, the applicator has more time to apply the coating without the worry it will set during application. Simply stated, DIY epoxies are cheap and user-friendly. …

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Exceptional Customer Service

Ken Hanson Customer Service Leave a Comment

Am I just getting old and grumpy or has exceptional customer service taken a bit of a hit these days? It appears to be the latter (although, I am getting old too). Recent studies from Arizona State University show that customer’s perceive customer service to be getting worse over time. Customer “problems” climbed from 32% in 1976 to 50% in …

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Our Chip Blends are Cutting-Edge

Ken Hanson Product Updates, Specialty Floor Coatings Leave a Comment

In this blog, I’ll introduce you to GarageFloorCoating.com’s latest in cutting-edge chip blends called Vintage Mica. Since the introduction in November 2018, these blends have been in huge demand with our franchisees, dealers and local customers. As a result, our chip blends keep us far ahead of the competition. So read on to find out why. The Formula is Ours ...
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Ease of Maintenance: Epoxy Flooring

Ken Hanson Epoxy Flooring, Floor Coating Maintenance Leave a Comment

There are lots of reasons to want an epoxy floor installed in your home, commercial facility or retail space. An epoxy coating is unique because it provides a trifecta of aesthetics, durability and moisture mitigation not provided with other flooring options. Vinyl, tile, engineered wood or carpet, won’t provide all these benefits. But what I love the most about epoxy …

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Water Infiltration: Basements

Ken Hanson Health and Safety, Home Improvement Leave a Comment

Spring has sprung. With it, buds bloom, animals awaken and gardeners sow seeds in the warming sun. But spring also brings its perennial rains that saturate the ground and fill storm drains. T’is the season for basement water infiltration…otherwise know as flooding. So how do you ensure your basement is protected against moisture, whether it comes in the form of …

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Repairing Damaged Concrete

Ken Hanson Concrete Preparation, Specialty Floor Coatings Leave a Comment

Professionally installed epoxy and polyaspartic flooring is as much about preparation as application. And preparation includes repairing damaged concrete…like hairline cracks, spalling, minor “pitting” and major cracks. The time spent repairing damaged concrete will significantly enhance the final appearance of your installed flooring. Small Cracks When it comes to damaged concrete, the old adage “size matters” does apply. Small hairline …

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Assessing Concrete Moisture – Epoxy Coatings

Ken Hanson Concrete Preparation, Polyaspartic Leave a Comment

As a floor coating company with over 20 years experience, we have seen many contractors and DIYers apply coatings without ever testing for moisture content before beginning an epoxy floor application. This is surprising because assessing concrete moisture is one of the most important pre-installation steps. The Problem with Moisture One of the most common problems associated with the peeling …

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Superior Customer Experience – Epoxy Coatings

Ken Hanson Customer Service, Epoxy Flooring Leave a Comment

When contracted to install an epoxy floor coating, the installation itself is only one step in providing a superior customer experience. (Albeit, an important step given that poorly installed epoxy flooring will not get you a referral). To ensure a worthy experience, the contractor needs to provide peripheral services that go above and beyond the installation itself. Ongoing Customer Communication …